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IMFirewall Software support center provides free technical support service for you. Before you contact with us, please follow these steps:

  • 1. Get family with your network topology. We need these informations:

    • 1) The way you connect to Internet.
    • 2) Local network topology.
  • 2. Get family with your product's configuration.
  • 3. Search the FAQ for similar questions and answers.
  • 4. Our Document Center provides step-by-step instructions for installation, configuration and customization of our products.
  • 5. If your problem still exists, please contact our support.

Contact IMFirewall Support

Contact Support
Hours of Operation:Monday - Friday(9:00 - 18:00)
Phone:(+86)-25-84632168
Email:support@imfirewall.us
Leave Word:Leave word now
MSN:p2pmanage@hotmail.com
Yahoo:xiaoshuang0302




Top FAQ:
    1. Why WFilter can only monitor the computer it is installed in?

    2. Why nothing captured?

    3. Will WFilter influence my network speed?

    4. What type of HUB and Port Mirror Switch you recommend?

    5. Cannot login into WFilter, it shows "This page can not be displayed".

    6. How to buy WFilter?